How to Set Up Custom URLs for Google Workspace – A Simple Guide for Pakistani Businesses

Ever noticed how some companies log in to Gmail using neat links like mail.yourcompany.pk instead of those long Google addresses? That’s the magic of custom URLs in Google Workspace.

With this feature, you can give your business services short, branded links — making your company look more professional, saving time, and boosting brand trust.

At gworkspacepartner.pk, through our sister concern creativeON (an official Google Partner in Pakistan), we help businesses set up custom URLs every day. Let’s walk you through the process step by step.

What Are Custom URLs?

Custom URLs are just easy-to-remember addresses for your Google Workspace services. Instead of using the long defaults, you set up shorter ones with your own domain.

Example:

Service

Default Google Link

Custom URL

Gmail

mail.google.com/a/yourcompany.pk

mail.yourcompany.pk

Drive

drive.google.com/a/yourcompany.pk

drive.yourcompany.pk

Calendar

calendar.google.com/a/yourcompany.pk

calendar.yourcompany.pk

Groups

groups.google.com/a/yourcompany.pk

groups.yourcompany.pk

It’s like giving each Google service its own front door — with your company’s name on it.

Why Bother With Custom URLs?

Here’s why thousands of businesses use them:

  • Professional image – Clients see you as established and organized.

  • Easy to remember – No more messy, long links for your team.

  • Brand consistency – Every tool connects back to your domain name.

  • Daily time savings – Logging in becomes quicker, especially for email and calendar.

Step-by-Step: Setting Up Custom URLs

Don’t worry, this looks more technical than it really is. Follow these steps:

1. Sign in to Admin Console

Go to admin.google.com and log in as a Workspace admin.

No admin rights? Ask whoever set up your Workspace to grant access.

2. Go to Custom URLs
  • Click Account → Account Settings → Custom URLs

  • Or simply search Custom URLs in the top bar.

3. Pick Your Domain

If you manage multiple domains, choose the one you want to use.

4. Add Prefixes (Short Names)

Enter the shortcuts you want to use. Popular choices:

  • mail → Gmail

  • drive → Google Drive

  • calendar → Google Calendar

  • groups → Google Groups

  • sites → Google Sites

5. Save Changes

Google will now ask you to add CNAME records in your domain’s DNS settings.

6. Update DNS Records

Log into your domain provider (e.g., GoDaddy, creativeON, Namecheap). Add a CNAME record for each service:

Type

Host/Name

Points To

TTL

CNAME

mail

ghs.googlehosted.com

3600

CNAME

drive

ghs.googlehosted.com

3600

Repeat for calendar, groups, etc.

7. Confirm & Test

Go back to the Admin Console, click “I’ve completed these steps”, and wait for DNS propagation (usually 15–30 minutes, sometimes up to 48 hours).

Real-World Examples in Pakistan

  • Restaurant: Staff quickly check email at mail.spicepalace.pk instead of typing a long Google link.

  • Consulting firm: Meetings are shared from calendar.consultpk.com — looks sharp to clients.

  • Online store: Support team logs in at mail.shopnow.pk, while customers receive emails from support@shopnow.pk.

Quick Troubleshooting

  • Not working? Wait at least an hour; DNS takes time.

  • 404 error? Check that the prefix matches what you entered in Admin Console.

  • Still stuck? Make sure the CNAME points exactly to ghs.googlehosted.com.

If it’s still giving trouble — don’t stress. That’s where creativeON’s local support comes in.

Pro Tips

  • Start with Gmail and Calendar — your most-used services.

  • Keep names simple (mail, drive, calendar).

  • Test before announcing the new links to your team.

  • Update bookmarks once everything works.

Why Work With gworkspacepartner.pk & creativeON?

As an official Google Partner in Pakistan, we don’t just resell licenses. We:

  • Offer Workspace at discounted rates (lower than market).

  • Provide local support in Pakistan (no waiting for overseas teams).

  • Handle DNS setup and troubleshooting if you don’t want the hassle.

  • Understand the needs of Pakistani businesses.

We literally reduce our margins so that businesses like yours can afford professional tools without breaking the budget.

The Bottom Line

Setting up custom URLs in Google Workspace is one of the simplest upgrades you can make. It makes your business look polished, saves your team time, and reinforces your brand.

And remember — you don’t have to figure it out alone. gworkspacepartner.pk and creativeON are here to help you every step of the way.

👉 Ready to give your business that professional edge? Let’s make it happen!

AF

Asher Feroze
Author | CreativeON Team
I’ve worked in various roles at CreativeON, including Manager Operations, Manager Marketing, and Level 2 Client Support. These days, I focus on helping people like you understand our products — whether it’s Domains, Dedicated Servers, VPS, Cloud Hosting, or Google Workspace — in simple, practical language.
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