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How to Control Gmail Features in Google Workspace (Confidential Mode & Smart Compose)

Hey there! 👋 If you’re running Google Workspace and wondering how to enable or disable Gmail features like Confidential Mode or Smart Compose, you’re in the right place.

This guide is brought to you by gworkspacepartner.pk, powered by our sister concern creativeON – an official Google Partner and Reseller in Pakistan. That means we not only help you set up Google Workspace, but also provide local support, training, and affordable pricing.

What Are Gmail’s Smart Features?

Before we jump into the “how-to,” let’s quickly understand what these Gmail tools actually do:

📩 Confidential Mode in Gmail

Think of this as putting your email in a digital vault. It stops recipients from forwarding, copying, downloading, or printing your messages. You can even:

  • Set emails to expire after a chosen time

  • Require an SMS passcode for extra security

Perfect for sensitive data like contracts, invoices, or business deals.

✍️ Smart Compose in Gmail

Smart Compose is your AI writing buddy. It suggests words and phrases as you type, so you can:

  • Save time (reply faster)

  • Reduce mistakes and typos

Keep emails professional and polished

Why Should Businesses in Pakistan Care?

These aren’t just fancy add-ons—they directly improve your workflow:

  • Save Time → Smart Compose speeds up email writing

  • Increase Security → Confidential Mode protects sensitive info

  • Polish Communication → AI suggestions make your emails look professional

  • Custom Control → Admins decide which teams can use which features

How to Enable or Disable Gmail Confidential Mode in Google Workspace

For Admins (Company-Wide Setup)
  1. Sign in to Google Admin Console → admin.google.com

  2. Go to: Apps > Google Workspace > Gmail > User Settings

  3. Scroll down to Confidential Mode

  4. Check or uncheck Enable confidential mode

  5. Click Save Changes

⏱ Changes usually apply within a few hours (up to 24).

For Specific Teams or Departments

Want managers to have it but not interns? Easy.

  1. In Admin Console, open Gmail User Settings

  2. On the left, select the Organizational Unit (OU) (e.g., Sales, HR)

  3. Turn Confidential Mode on or off for that group

  4. Save your changes

For Individual Users (After Admin Enables It)

On Desktop:

  • Open Gmail → Compose → click the lock-and-clock icon

  • Set expiration date (1 day, 1 week, 1 month, etc.)

  • Optionally require SMS passcode

On Mobile:

  • Open Gmail app → Compose → tap More (three dots)

Select Confidential Mode and set preferences

How to Manage Smart Compose in Gmail

For Admins

Smart Compose is on by default, but you can control it:

  1. In Admin Console, go to Apps > Google Workspace > Gmail > User Settings

  2. Find Smart Compose personalization

  3. Allow users to manage it themselves OR disable it for everyone

For Individual Users

On Desktop:

  • Gmail → Settings (⚙️) → See all settings

  • Under Smart Compose, choose “On” or “Off”

  • Save changes

On Mobile:

  • Gmail app → Menu > Settings → Select your account

Toggle Smart Compose on or off

Pro Tips from Google Partner Pakistan Experts

  • Confidential Mode:

    • Use it for contracts, quotes, or financial documents

    • Set expiry dates based on urgency (e.g., 24 hours for quick deals, 1 week for agreements)

    • SMS passcodes are more secure than email verification

  • Smart Compose:

    • Available in English, Spanish, French, Italian, Portuguese

    • Press Tab to accept suggestions quickly

    • It learns your writing style over time—making it smarter the more you use it

Common Questions About Gmail Features

Usually a few hours, but Google says up to 24 hours.

Yes—use Organizational Units to manage permissions by department.

  • Smart Compose → Available in all plans

  • Confidential Mode → Available in most paid Google Workspace editions (Business, Enterprise, Education, Nonprofits). Not included in legacy free G Suite.

Why Work with creativeON as Your Google Partner in Pakistan?

By choosing us, you get more than just software:

  • 💰 Lower-than-market rates (we reduce our profit margin to save you money)

  • 📞 Local support in Pakistan (Lahore, Karachi, Islamabad, Faisalabad, Multan & beyond)

  • 🎓 Setup & training tailored to your business

  • 🛠️ 24/7 help whenever you need it

👉 Ready to take control of Gmail features? Contact gworkspacepartner.pk today for a free consultation.

Wrapping Up

Controlling Gmail features in Google Workspace isn’t complicated—it just takes a few clicks in the Admin Console. With Confidential Mode and Smart Compose, your business can:

  • Write smarter

  • Communicate faster

  • Keep sensitive data secure

And if you ever need help, creativeON & gworkspacepartner.pk are here to guide you every step of the way.

AF

Asher Feroze
Author | CreativeON Team
I’ve worked in various roles at CreativeON, including Manager Operations, Manager Marketing, and Level 2 Client Support. These days, I focus on helping people like you understand our products — whether it’s Domains, Dedicated Servers, VPS, Cloud Hosting, or Google Workspace — in simple, practical language.
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